Politique d'expédition
At Clicks to Cart, we understand the importance of timely delivery and want to ensure a smooth shopping experience for our valued customers. Please take a moment to review our shipping policy below:
Order Processing:
Orders for item in stock are typically processed within 4-9 business days (excluding weekends and holidays) from the date of order placement. Once your order is processed, you will receive a confirmation email with tracking information. Pre-Order items are scheduled for delivery upon arrival from manufacturer or may be cancelled in the event of unforeseen unavailability of products. In the event the full paid amount will be refunded.
Shipping Methods:
We offer various shipping options, including cash on delivery, standard and expedited shipping. The available options will be presented during the checkout process. Shipping costs are calculated based on the chosen shipping method and the destination address.
Multiple Shipments:
In some cases, your order may be shipped in multiple packages to expedite delivery. You will receive separate tracking information for each shipment if this applies to your order.
Delivery Times:
Estimated delivery times vary based on the shipping method and your location. Please refer to the estimated delivery times provided during checkout. Please note that unforeseen circumstances, such as weather conditions or customs delays, may impact delivery times.
Tracking Your Order:
You can track your order's progress using the provided tracking number. The tracking link will be included in the confirmation email. Please allow some time for the tracking information to be updated after the order is shipped.
Shipping Delays:
While we strive to deliver your order within the specified timeframe, there may be occasional delays due to high demand or unforeseen circumstances beyond our control. Delays can also occur if there are shipping delays from the manufacturer. We apologize in advance for any inconvenience caused by such delays.
Shipping Restrictions:
We currently ship within Canada. We are unable to deliver to P.O. boxes. A physical address is required for delivery.
Shipping Charges:
Shipping charges are based on the shipping method selected and the destination address. The exact shipping cost will be displayed during checkout. An additional cost may apply for handling charges based on the products.
Order Changes and Cancellations:
Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming.
Contact Us:
If you have any questions, concerns, or need assistance with your order, please don't hesitate to contact our customer support team. We're here to help and ensure you have a positive shopping experience with us.
Please keep in mind that our shipping policy is subject to change, so we recommend checking this page periodically for any updates. Thank you for choosing Clicks to Cart for your online shopping needs. We appreciate your trust and support!