FAQ: How to place orders for fresh vegetables and Fruits
What products does Clicks to Cart online store offer?
We offer a variety of fresh fruits, vegetables, and greens, all sourced from India.
When can I place an order?
Orders are open until every Saturday for delivery on the following Saturday.
Is there a minimum order value for free delivery?
Yes, the minimum order value for free delivery is $49.99. This threshold is set to keep our product prices competitive.
What happens if my order is less than $49.99?
Orders below $49.99 will incur a delivery charge.
How fresh are the products?
To ensure freshness, we don't stock products. They are brought to your table within 5 to 7 days of being picked from farms in India.
Do you offer delivery services outside of the specified local delivery areas?
Yes, we offer shipping within Canada, beyond the local delivery areas of Brampton, Mississauga, Oakville, Burlington, Milton, Guelph, Waterloo, Kitchener, and Cambridge.
Can I schedule a specific delivery time?
Unfortunately, we cannot accommodate specific delivery times at the moment. Deliveries are made throughout the day.
Do you offer refunds or exchanges?
Yes, we offer refunds or exchanges for any damaged or unsatisfactory products. Please contact customer support within 24 hours of delivery to arrange for a refund or exchange.
Are the products organic or locally sourced?
All our products are sourced from India. We strive to offer a combination of organic and locally sourced products whenever possible. However, availability may vary based on seasonal factors.
Do you offer bulk purchase discounts?
Yes, we do offer bulk purchase discounts. Please contact us directly for wholesale pricing.
How can I place my order?
Please place your order online only. Visit our website to browse our selection and complete your purchase.
How can I contact customer support for further inquiries?
For any further inquiries or assistance, please reach out to our customer support team via email at info@clickstocart.ca or by phone at 647-622-9848.
